Prilock Security enhances the best incident response plan with an innovative notification system that informs clients, reduces stress and frustration, while meeting compliance regulations.
Prilock digital briefings exceed compliance regulations while presenting the efforts of the breached company in the most proactive, professional, and caring way possible. A fully branded Securing Your Digital Life briefing quickly reduces client frustration and fear by showing first steps to avoid identity theft, financial account takeover, and most other Internet threats they may be exposed to as a result of the data breach. Perfect for seniors while making all your clients safer online. Above all, it shows best efforts by the company to quickly respond and help reduce losses to customers and clients involved in a hacking or data breach incident.
Press Coverage, Customer Churn, Goodwill,
Penalties, Fines, and Lawsuits
State Compliant Notification Letter Day Incident Goes Public, Position Company In Best Light, Proactive, Concerned, Helpful Instant Support & Education Reduces Potential Client Losses
Breach Goes Public - Customers Visit Website for Info- Link to Full Explanation Video Incident Notification Letter Delivered- Incident & Services Explained Video Briefing Shows What to Do to Be Safe
They hear it on the TV, radio, or from a friend, your company was hacked! They go to the company website to see if it's true... and it is. Another offer of ID Monitoring, more apologies, promises and instructions to check your mailbox for updates and information, but sometimes it can take weeks or months to receive that mail. In the meantime what do I do? My information is in the hands of hackers.
There was a page of instructions and links to more pages of instructions on strong passwords, phishing attacks, fake emails, social engineering scams, much of it in techno-babble? They were checking for their parents or grandparents who heard the news and worst-case scenarios but they still don't know what to do.