We collect personally identifiable information of what we call ‘Account Owners” (people that open an account at the Prilock website so that they can run a Phishing Security Test), like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information Account Owners provide is used for two purposes: 1) To fulfill your specific request, and 2) to keep you up to date about cybercrime via our Prilock Newsletter and custom user pages with breaking information on scams and schemes circulating on the Internet. Account Owners upload lists of email addresses of their users to send the Phishing Security Test (PST) to. These lists of email addresses are only used for the PST and nothing else. They are not added to any mailing list, never used for marketing purposes, and can be anonymized after a limited amount of days at your request. In certain situations, in simulated attacks, employees are asked to enter potentially confidential information in landing pages or leave confidential information via the keypad of their phone in the case of vishing. Prilock does not store the actual data people enter on these pages or via the phone, we only track they have entered x-amount of characters in that field. In other words, these fields are never stored in our databases and cannot be retrieved even if we wanted to.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
By e-mail: webmaster@Prilock.com
By Phone: 800-918-3001
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
YOUR ACCESS TO THIS WEB SITE (OR PORTIONS THEREOF) AND USE OF ANY MATERIALS (OR PORTIONS THEREOF) IS NOT INTENDED, AND IS PROHIBITED, WHERE SUCH ACCESS OR USE VIOLATES ANY APPLICABLE LAWS, RULES OR REGULATIONS.
All references on this Web Site to information, materials, products and/or services apply to information, materials, products and services available in the countries or jurisdictions specified only with respect to such information, materials, products and/or services only, unless otherwise stated. Nothing in this Web Site constitutes an offer to buy or sell our products or services in any jurisdiction. This Web Site is for information purposes only.
Unless otherwise indicated and except for materials in the public domain, this Web Site and its design, text, content, files, selection and arrangement of elements, organization, graphics, compilation, translations, digital conversion and other matters related to, and all trademarks, logos, service marks, symbols, trade dress and all Materials provided on or through, this Web Site are protected by all applicable copyright laws, trademark laws and/or international conventions and treaties. All Materials are the exclusive and proprietary property of Prilock and/or its third-party licensors. ALL RIGHTS RESERVED.
Any references to business or entities, products, processes, or services, or other organizations or individuals that are included on the Web Site by trade name, trademark or otherwise are provided solely for your information. These references are not intended to reflect the opinions of Prilock concerning the significance, priority or importance to be given the referenced business, entity, product, service, organization or individual. Such references, including any that may relate to our Materials, are not endorsements or approvals by Prilock, and should not be quoted or reproduced for the purpose of stating or implying endorsement or approval by Prilock.
The posting or transmittal of any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violation of any law is strictly prohibited. Under no circumstances shall we be liable for any such material posted or transmitted by you by or through the Web Site.
We reserve the right to monitor your communications with us whether by mail, voice, fax, e-mail or any other form of transmission for the purposes of quality control, security and other business needs.
The documents contained on (or directly accessible from) this Web Site may contain a number of forward-looking statements. Any statements that are not statements of historical fact (including, without limitation, statements to the effect that Prilock or its management “believes,” “expects,” “anticipates,” “plans” and other similar expressions) should be considered forward-looking statements and should not be relied upon.
There are a number of important factors that could cause Prilock’s actual results to differ materially from those indicated by such forward-looking statements, including general economic conditions, our continued ability to develop and introduce products, the introduction of new products by competitors, pricing practices of competitors, expansion of its sales distribution capability, the cost and availability of components, undetected software errors or bugs, our ability to control costs and other risk factors.
WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS WEB SITE OR THE MATERIALS, WHICH ARE PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WEB SITE, THE MATERIALS AND ANY WEB SITE WITH WHICH THIS WEBSITE IS LINKED. YOU ARE SOLELY RESPONSIBLE FOR PROVIDING, MAINTAINING AND ENSURING THE COMPATIBILITY OF ALL HARDWARE, SOFTWARE AND OTHER COMPUTER REQUIREMENTS NECESSARY FOR YOUR ACCESS TO AND USE OF THE WEBSITE AND THE MATERIALS. WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES AS TO WHETHER (A) THE INFORMATION ACCESSIBLE VIA THIS WEB SITE, OR ANY WEB SITE WITH WHICH IT IS LINKED, IS ACCURATE, RELIABLE, COMPLETE, OR CURRENT, (B) USE OF THE WEB SITE AND ACCESS TO THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, (C) THE WEB SITE AND THE MATERIALS WILL BE AVAILABLE AT ANY PARTICULAR TIME, OR (D) THE WEB SITE AND MATERIALS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER WE NOR ANY THIRD-PARTY LICENSOR WILL BE LIABLE WITH RESPECT TO ANY DECISIONS MADE BY YOU OR ANY OTHER PERSON AS A RESULT OF RELIANCE ON THE WEB SITE OR ANY MATERIALS. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU. YOU ACCEPT THAT OUR SHAREHOLDERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES AND OTHER REPRESENTATIVES SHALL HAVE THE BENEFIT OF THIS CLAUSE.
Your use of the Web Site and the Materials is at your sole risk. It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions and other material on this Web Site or any web site with which it is linked.
Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.
We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently, this Web Site (or any portion thereof) and/or the information, materials, products and/or services made available on or through this Web Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this Web Site.
Prilock complies with the EU Protection of Personal Data Directive as set forth by the Directive 95/46/EC Article 29 Working Party. Prilock operates a separate instance of its application in an EU datacenter for customers wishing to have their data reside within an EU approved country. Some data sub processors in use by Prilock only offer services within the US. A listing of these sub processors can be provided upon signing a mutual non-disclosure agreement. Any requests from users of the Prilock applications who seek access, or who seek to correct, amend, or delete inaccurate data may do so directly by logging in to the appropriate application or by contacting the Prilock application administrator for their organization.
This PRILOCK, Inc. Service Agreement (this "Agreement") is by and between PRILOCK, Inc. ("PRILOCK"), and you. This Agreement sets forth the terms and conditions pursuant to which PRILOCK provides you with Security Services functionality, along with all other services for which you subscribe (collectively, "Services").
The term of this Agreement shall begin on the date you order PRILOCK's Security Services functionality by entering into a service order, Quote/Order or other similar purchase order (each, a "Service Order"), and shall continue in full force and effect while any such Service Order remains in effect and/or while PRILOCK continues to provide you any such Services.
During the term of this Agreement you shall: (a) comply with all state and federal laws, rules, regulation and tariffs regarding any specific applications and use of the PRILOCK's Services; (b) not create or activate duplicate accounts; (c) pay all sales or use taxes as billed by PRILOCK; and (d) pay all other local, state or federal taxes arising out of your use of Services (excluding any income taxes) and provide PRILOCK with written proof of payment upon request. If you fail to pay any such taxes, PRILOCK may at its option, pay the applicable taxes, charges and fees, and you will reimburse PRILOCK for those payments.
You shall be billed the fees for PRILOCK's Services based on the payment option set forth in the Service Order or otherwise approved at the time of your initial on-line sign up with PRILOCK. If your credit card is not valid, in the event you are paying by credit card, or if payment is not made for any reason, then you will be considered in default under this Agreement. If any payment due to PRILOCK under this Agreement is not paid when due, then, in addition to any accrued and unpaid fees, you shall pay interest on the past due amount on a daily basis from the due date until the date paid at a rate equal to the lesser of 1.5% per month or the maximum rate allowed by law. You shall also pay PRILOCK all collection expenses incurred by PRILOCK, including costs and reasonable attorneys' fees, whether or not PRILOCK is required to commence formal legal action under this Agreement.
The following terms and conditions shall apply only to the extent you, as part of the Services, subscribe to PRILOCK's Security Services functionality. In such an event, you must comply with the following additional terms and conditions:
Authorization to Perform Security Services scans. You authorize and grant access to PRILOCK to perform the Security Services scans on your computer systems. You are solely responsible for ensuring compliance with any applicable laws and regulations relating to the Security Services functionality.
Scans may be performed by PRILOCK to gather data from any workstation in your organization where a user clicks through a social engineering test. Scans may cause malfunctions or crashes of that computer system. As a result, you acknowledge that these scans pose certain risks to your computer system. YOU HEREBY WAIVE ANY COSTS, DAMAGES, OR EXPENSES ASSOCIATED WITH THESE RISKS AND HOLD PRILOCK HARMLESS WITH RESPECT TO SUCH COSTS, DAMAGES, OR EXPENSES.
Without limiting the foregoing, you agree to the following: (i) possible generation of log messages (causing log file disk space usage); (ii) temporary degradation of the performance of your computer system, routers, and/or firewalls; (iii) temporary hanging or crashing of your computer system; (iv) your sole liability for any and all risks, including the consequences of a system failure, caused by PRILOCK's scans; (v) the triggering of your computer system's alarms during the scans; (vi) the interception of your computer system's Internet traffic during the scans; and (vii) the waiving of any service level agreement rights or remedies during the scans.
You further represent that you have all Necessary Consents and Third-Party Consents (as defined in Section 6(d) below) to permit PRILOCK to perform the scans.
Third Party Consents. If the computer system to be tested by PRILOCK is owned by a third party, then you agree, prior to the commencement of such Services by PRILOCK, to do the following:
obtain a signed consent from the third-party owner authorizing PRILOCK's scan of their computer system and their acceptance of the terms and conditions of this Agreement (the "Third Party Consents");
obtain and ensure the third-party owner's compliance with all PRILOCK's requests for information;
immediately inform PRILOCK of any change in ownership of any computer system identified by the IP addresses provided to PRILOCK by you for the scan; and
be solely responsible for communicating any risks, exposures, and vulnerabilities uncovered on the scanned computer systems to the third-party owner and ensure that the third-party owner takes all appropriate actions.
No Responsibility for Repair. Upon completion of a scan, PRILOCK shall have no responsibility to take any actions to repair or correct any security risks, exposures, or vulnerabilities of the IP Addresses provided by you. You shall be solely responsible for taking all appropriate actions to ensure the protection of the device involved.
System Security. You acknowledge and agree that you are solely responsible for the security and confidentiality of any and all hardware and software systems and their elements. Your responsibility for such security shall include, without limitation, the obligation to protect your hardware and software systems from all natural threats, forced entry, viruses, acts of violence, acts of terrorism, and internal sabotage.
Delivery of Services. PRILOCK is only obligated to deliver Services during the terms as outlined in the Service Order.
This Security Services scanning feature is part of your subscription to the full Prilock service plan and will co-terminate with your current subscription and has the same terms and conditions as your current agreement with Prilock.
PRILOCK warrants solely to you that (a) PRILOCK has the right and authority to enter into this Agreement and provide the Services to you as described in this Agreement and each Service Order; and (b) the Services will be performed in a timely, competent and professional manner in accordance with industry standards.
EXCEPT AS SPECIFICALLY SET FORTH IN THIS THIS SECTION 6, PRILOCK'S SERVICES ARE PROVIDED "AS IS," WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS, ANY WARRANTY WITH RESPECT TO THE QUALITY, PERFORMANCE, ACCURACY OR FUNCTIONALITY OF PRILOCK'S SERVICES OR ANY INFORMATION OBTAINED FROM OR PROVIDED BY PRILOCK OR THAT PRILOCK'S SERVICES WILL BE ERROR FREE. PRILOCK DOES NOT GUARANTEE THE QUALITY OR CONDITION OF PRILOCK'S SERVICE AND DOES NOT GUARANTEE THAT PRILOCK'S SERVICES WILL BE AVAILABLE ONE HUNDRED PERCENT (100%) OF THE TIME.
YOU AGREE NOT TO HOLD PRILOCK LIABLE FOR ANY LOSSES RESULTING FROM PRILOCK'S SERVICES NOT BEING AVAILABLE. FURTHERMORE, PRILOCK SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR ALERTS PROVIDED BY PRILOCK.
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT OR ANY SERVICE ORDER TO THE CONTRARY, PRILOCK SHALL IN NO EVENT BE RESPONSIBLE TO, OR LIABLE TO, YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY LOSS OF PROFIT, REVENUE OR BUSINESS. FURTHER, AND WITHOUT LIMITING THE FOREGOING, PRILOCK SHALL IN NO EVENT BE RESPONSIBLE TO, OR LIABLE TO, YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES THAT RESULT FROM: (I) YOUR BREACH OR VIOLATION OF THIS AGREEMENT; (II) YOUR ACCESS AND USE OF PRILOCK.COM Sites; (III) YOUR INABILITY TO ACCESS OR USE PRILOCK.COM Sites FOR ANY REASON; OR (IV) YOUR RELIANCE OR USE OF PRILOCK'S SERVICES, EXCEPT TO THE EXTENT SUCH DAMAGES AROSE AS A DIRECT RESULT OF PRILOCK'S BREACH OF THIS AGREEMENT.
YOU FURTHER AGREE THAT PRILOCK SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MONETARY DAMAGES IN EXCESS OF THE LESSER OF: (1) FEES PAID TO PRILOCK BY YOU DURING THE PRECEDING TWELVE (12) MONTHS; OR (2) ACTUAL DIRECT DAMAGES SUFFERED BY YOU. YOU UNDERSTAND AND AGREE THAT TECHNOLOGICAL INNOVATION, CONFIGURATION CHANGES, SOFTWARE UPGRADES, AND ROUTINE MAINTENANCE, AMONG OTHER PROCEDURES NECESSARY TO SERVICE AND UPDATE A COMPUTER SYSTEM, MAY CAUSE OR LEAD TO NEW AND UNIDENTIFIED SECURITY RISKS. PRILOCK'S PERFORMANCE OF SERVICES UNDER THIS AGREEMENT DOES NOT ENSURE PROTECTION FROM ANY OF THESE NEW AND UNIDENTIFIED SECURITY RISKS. FURTHERMORE, COMPUTER HACKERS AND OTHER THIRD PARTIES ACTING IN VIOLATION OF FEDERAL, STATE, AND FOREIGN LAWS INCREASINGLY USE HIGHLY SOPHISTICATED TECHNIQUES AND TOOLS TO DISRUPT OR HARM COMPUTER SYSTEMS, RESULTING IN REGULARLY CHANGING THREATS AND CHALLENGES TO COMPUTER SYSTEMS, FROM WHICH PRILOCK'S PERFORMANCE OF SERVICES UNDER THIS AGREEMENT CANNOT GUARANTEE PROTECTION.
YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE SECURITY OF YOUR COMPUTER SYSTEM. PRILOCK'S PERFORMANCE OF ANY SERVICES UNDER THIS AGREEMENT SHALL NOT CONSTITUTE A REPRESENTATION OR WARRANTY BY PRILOCK REGARDING THE SECURITY OF YOUR COMPUTER SYSTEM, INCLUDING BUT NOT LIMITED TO, ANY REPRESENTATION OR WARRANTY REGARDING YOUR COMPUTER SYSTEM'S PROTECTION AGAINST INTRUSIONS, VIRUSES, VIRUS THREATS, OR ANY OTHER SECURITY THREATS.
You shall defend, indemnify and hold harmless PRILOCK and its officers, directors, shareholders, employees, independent contractors, agents, representatives, affiliates, successors and assigns (collectively, the "PRILOCK Indemnified Parties") from and against all claims and expenses, including, but not limited to, attorneys' fees, arising out of, or attributable to: (i) any breach of any representation, warranty, covenant or agreement in this Agreement or any Service Order by you; (ii) your failure to provide accurate, complete and current personal information requested pursuant to registration, if required; (iii) your access or use of PRILOCK's Services; (iv) you or your designees access or use of PRILOCK.COM Sites under any e-mail address, username or password that may be issued to you; and/or (v) any third party claims brought against PRILOCK or its officers, directors, equity holders, employees, agents, or representatives arising out of (a) scans of the IP Addresses provided by you; (b) PRILOCK's disclosure of the test results to you; (c) any of the risks described in this Agreement as being associated with the Services, and/or (d) your use or disclosure of the test results. Your indemnification obligations shall survive the termination of this Agreement.
Intellectual Property. You acknowledge and agree that all ownership and proprietary rights to PRILOCK's Services and to any inventions, innovations or ideas developed in connection with or relating to its Services (including, without limitation, any software, algorithms, processes and other underlying technology) and the contents thereof and all related intellectual property are and shall remain the sole and exclusive property of PRILOCK. You will not remove or alter any copyright notices appearing on PRILOCK's Web site or in any other copyrighted work of PRILOCK. You shall promptly advise PRILOCK of any possible infringement of which you become aware of concerning any of PRILOCK's trademarks, copyrights, trade secrets, patents or other proprietary rights, or any misuse of the Services.
Amendments. The provisions of this Agreement may not be amended, supplemented, waived or changed orally, but only by a writing signed by the party as to whom enforcement of any such amendment, supplement, waiver or modification is sought and making specific reference to this Agreement.
Neither party shall assign any of its rights, obligations, or responsibilities under this Agreement or any Service Order without the prior written consent of the other party, such consent not to be unreasonably withheld or delayed, provided, however, that PRILOCK party may engage contractors to perform certain obligations to be performed by it without notice or consent, provided that PRILOCK shall be solely responsible for any such obligations performed by such contractors and further provided that either party may assign its rights and obligations under this Agreement without consent to a third party acquiring all or substantially all of such party’s stock or assets. All terms and conditions of this Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their successors and authorized assignees.
Force Majeure. Neither party shall be liable nor deemed in default under this Agreement for any failure to perform or delay in performing any of its obligations hereunder due to or arising out of any act not within its control, including, without limitation, acts of God, strikes, lockouts or other industrial disputes, war, riots, lightening, fire, storm, flood, explosion, interruption or delay in transportation or power supply, governmental laws, regulations or other restraints, communications systems breakdowns, hardware or software failures, inability to obtain necessary equipment, materials or services in the open market, or any failure of any supplier to supply or any delay of any supplier in supplying any necessary equipment, materials or services. Neither party's rights under this Agreement shall be affected by its failure to meet, nor any delay in meeting, any condition of this Agreement, where such failure or delay is caused by one of the events referred to above, and all times provided for in this Agreement shall be extended for a period commensurate with the periods of delay.
Preparation of Agreement. This Agreement shall not be construed more strongly against any party regardless of who is responsible for its preparation. The parties acknowledge each contributed and is equally responsible for its preparation.
Severability. If any provision of this Agreement is contrary to, prohibited by or deemed invalid under applicable law or regulation, such provision shall be inapplicable and deemed omitted to the extent so contrary, prohibited or invalid, but the remainder hereof shall not be invalidated thereby and shall be given full force and effect so far as possible. If any provision of this Agreement may be construed in two or more ways, one of which would render the provision invalid or otherwise voidable or unenforceable and another of which would render the provision valid and enforceable, such provision shall have the meaning which renders it valid and enforceable.
The failure or delay of any party at any time to require performance by another party of any provision of this Agreement, even if known, shall not affect the right of such party to require performance of that provision or to exercise any right, power or remedy hereunder. Any waiver by any party of any breach of any provision of this Agreement should not be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right, power or remedy under this Agreement. No notice to or demand on any party in any circumstance shall, of itself, entitle such party to any other or further notice or demand in similar or other circumstances.
Headings. The headings contained in this Agreement are for convenience of reference only, are not to be considered a part of the Agreement and shall not limit or otherwise affect in any way the meaning or interpretation of this Agreement.
Governing Law; Jurisdiction. This Agreement shall be construed under the laws of the State of California, and the parties consent to exclusive jurisdictions and venue in the federal courts sitting in San Diego, California, unless no federal subject matter jurisdiction exists, in which case the parties consent to exclusive jurisdiction in the Southern District of California federal district court in the in San Diego, California. The parties waive all defenses of lack of personal jurisdiction and forum non-conveniens. Process may be served on either party in the manner authorized by applicable law or court rule. In any action to enforce any right or remedy under this Agreement or to interpret any provision of this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, costs and other expenses.
All notices, demands, requests or other communications which may be or are required to be given, served, or sent by any party to any other party pursuant to this Agreement shall be in writing and shall be hand delivered, sent by certified mail, return receipt requested, sent by generally-recognized national "overnight" delivery courier service, sent via facsimile, or sent via email with confirmed answer back. PRILOCK will address any notices or communications to you to the address specified in your Service Order, as you may update such information from time to time. All notices delivered to PRILOCK shall be sent to Prilock Security Inc., 2888 Loker Ave E Suite 312, Carlsbad California 92010. Documents delivered by hand shall be deemed to have been received upon delivery; documents sent by email shall be deemed to have been received when the answer back is received; documents sent by certified mail, courier service or fax shall be deemed to have been received upon their receipt, or at such time as delivery is refused by the addressee upon presentation.
The following Sections of this Agreement shall survive the termination of the Term: Sections 2 (to the extent payments are due after termination) and 5 through 12.
Entire Agreement. This Agreement and each Service Order either created by or signed by Prilock represent the entire understanding and agreement between you and Prilock with respect to the subject matter hereof, and supersedes all other negotiations, understandings and representations (if any) made by and between you and Prilock. Should any Service Order conflict with the terms of this Agreement, the terms of this Agreement will control. For the avoidance of doubt, you agree that any terms and conditions provided in any Service Order or other document delivered to Prilock by you in connection with the Services shall in no way supersede the terms and conditions of this Agreement and are hereby declared null and void, unless signed in writing by Prilock. Any other agreements of any nature whether oral or written not contained herein are expressly made null and void, unless signed in writing by Prilock.